Last Updated — January 2026

Rollete Privacy Policy — Our Commitment to Protecting Your Data

At Rollete, your personal data is our most valued asset. This Privacy Policy clearly explains what information we collect, why we collect it, how it is stored, and what rights you have.

Last Revised: 1 January 2026
SSL 256-bit encryption
0 Sale of data to third parties
24/7 Data monitoring
30 Data deletion timeframe (in days)

To Protect Your Data What Rollete Does

The Rollete Privacy Policy is more than words on paper — technical safeguards are in place at every step.

SSL Encryption

Every transaction and login is secured with 256-bit SSL encryption — bank-grade security that keeps your data out of reach of any third party.

KYC Verification Security

Documents submitted for identity verification are retained only as required by regulations. KYC documents are never shared with advertisers or third parties.

Non-disclosure policy

Rollete never sells your personal data. Sharing your information with advertising companies, data brokers, or any third party is strictly prohibited.

Secure data storage

All your data is stored on encrypted servers. Regular security audits are conducted, and any suspicious activity is detected immediately.

Your Control

You can view, correct, or request deletion of your data at any time. You have full control over your account.

Cookie Transparency

We are fully transparent about which cookies we use and why. No unnecessary tracking cookies are used.

1

Introduction & Definitions

This Privacy Policy Rollete and a clear agreement between all its users. By using Rollete- website or mobile app, you automatically consent to this Privacy Policy. We strongly recommend reading it carefully, as it directly affects your rights.

Definitions of key terms used in this document:

  • "Personal Data" — Any information that can be used to identify you, such as your name, email address, phone number, or ID number
  • "Processing" — Any activity involving the collection, storage, use, or deletion of data
  • "Third Party" — Any individual or organisation other than Rollete and the user
  • "Cookie" — Small data files stored in your browser that are used to improve site functionality

Please note: This Privacy Policy applies solely to Rollete- own platform only. Third-party payment providers and linked sites operate under their own privacy policies.

2

What Data We Collect

Rollete only collects the data that is strictly necessary to provide its services. We do not collect information beyond what is needed.

Data type Example When collected
Identity information Name, date of birth, national ID During registration & KYC verification
Contact Information Email address, phone number, postal address At the time of account creation
Financial Information Mobile banking number, transaction history On deposits & withdrawals
Device information IP address, browser, operating system Automatically at each session
Gaming activity Betting history, wins and losses, session duration While playing games

We never store your full payment card number or bank password. Payment details are processed directly through a secure payment gateway.

3

Purpose of data use

Rollete Your data is used only for specific and legitimate purposes, each of which is clearly outlined below:

  • Account Management: To create, maintain, and secure your profile
  • Identity verification: To prevent fraud and meet legal KYC requirements
  • Transaction Processing: To process deposits and withdrawals securely
  • Customer support: To resolve your issues quickly and effectively
  • Responsible Gaming: To identify problem gaming behavior and provide support
  • Security audit: To detect and prevent suspicious activity
  • Legal Obligations: To comply with regulatory requirements
  • Service improvement: To improve the user experience (anonymized analytics only)

Your data will never be used for advertising profiling, third-party sale, or any unauthorized purpose.

4

Data sharing policy

Rollete Your data is never sold. However, limited information may be shared in specific circumstances:

  • Payment provider: Only the information necessary to complete a transaction — not a full financial profile
  • Law Enforcement: Under court order or legal obligation — only the specific data requested
  • Licensing Authority: For regulatory authority audits — only where applicable
  • Technology partners: For server and security services — under strict confidentiality agreements

Our Commitment: Before sharing any information with a partner, we enter into a strict confidentiality agreement with them. They are not permitted to use your data for their own purposes.

5

Cookies & Tracking Technologies

Rollete This website uses cookies — small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: For login sessions and security — the site cannot function without these
  • Functional cookies: To remember your language and preferences
  • Analytics cookies: To understand which parts of the site are used most — all data is anonymised

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Rollete We do not use cross-site tracking cookies or fingerprinting technologies. Your online activity is not tracked across other sites.

6

Data protection practices

Rollete- employs multiple layers of security to protect your data:

  • TLS 1.3 encryption on all data transfers between server and browser
  • Sensitive data stored in the database is AES-256 encrypted
  • Two-Factor Authentication (2FA) support
  • Regular third-party security penetration testing
  • Server logs and access records are monitored 24/7
  • Internal staff access to data is restricted on a need-to-know basis

No system on the internet is 100% secure. However, Rollete adheres to the highest industry standards. In the event of a security incident, we are legally required to notify you within the timeframe prescribed by law.

7

Your Data Rights

You have the following rights over your personal data, and Rollete Fully respects these rights:

Right to access your data

You can request to view what data we hold about you at any time.

Right to Rectification

You may request that inaccurate or outdated information be corrected.

Right to erasure

You may request that your data be deleted under certain circumstances.

Right to data portability

You may request an export of your data in a standard, portable format.

Right to restrict processing

You may request that we stop processing your data for specific purposes.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

8

Data retention period

Rollete We do not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

  • Account Information: For the duration of account activity and up to 5 years after closure
  • Financial Transaction Records: 5–7 years as required by law
  • KYC Documents: Up to 5 years maximum, in accordance with regulatory requirements
  • Customer support contact: 2 years after the issue is resolved
  • Session logs and IP records: Up to 90 days

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be identified.

You may: If you submit a request within 30 days of closing your account, any data that can legally be deleted will be removed ahead of schedule.

9

Minor Protection

Rollete Strictly prohibited for users under 18. We do not knowingly collect any personal information from minors.

  • Age declaration is mandatory at registration
  • Age verification is carried out as part of the KYC process
  • Any account identified as belonging to a minor is closed immediately
  • Any data collected for this purpose is deleted immediately afterwards

If you believe a minor is using our platform, please notify us immediately.

10

Privacy Policy Updates

Rollete We reserve the right to update this Privacy Policy as needed. For significant changes:

  • You will be notified on the website at least 14 days before any changes take effect
  • A notification will be sent to your registered email
  • The "Last Updated" date at the top of the page will be revised

Continued use of the site after any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the new policy, please request account closure.

11

Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Live Chat: Available 24/7 at the bottom right of the website
  • Response Time: Usually within 48 hours

To submit a data rights request, send an email with the subject line "Data Rights Request". We are obligated to respond within 30 business days.

About Privacy FAQ

No, never. Rollete does not sell your personal data to any third party. We have no business arrangements with advertising companies or data brokers. Your information is used solely to provide our services.

After your account is closed, all data beyond legal obligations is deleted. Financial transaction records are kept for 5–7 years as required by law. If you request deletion within 30 days of closing your account, any data that can legally be removed will be deleted sooner.

KYC documents are stored on encrypted servers. Only authorized staff may access them on a strictly need-to-know basis for verification purposes. These documents are never shared with advertisers or third parties. They are retained for a maximum of 5 years in accordance with regulatory requirements.

Contact our support team via email or live chat. In the email subject line, write "Data Rights Request". Once your identity has been verified, your request will be processed within 30 business days. There is no charge.

Yes, gaming activity is recorded — but this is for your own protection. The information is used to promote responsible gaming and identify signs of problem gambling. It is not used for advertising or profiling purposes.

Play safely at Rollete — your data is protected with us

Read our Privacy Policy? Register with confidence and enjoy a safe gaming experience.

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